Staying COVID Safe this Summer

We’ve got a kaleidoscope of world-class racing, style and entertainment lined-up for you in 2021. Of course, our raceday experience is different at the moment and we’ll need your support in maintaining a COVID Safe venue. Here's how.

UPDATE 4 JAN

Following the NSW Government on 30 December advising of additional COVID-19 measures, Racing NSW has taken further expert advice in respect to upcoming race meetings.

We’ve been privileged to continue racing throughout this unprecedented period and it has enabled us to hone our racedays to deliver a customer experience with minimal disruption in a COVID Safe environment.

Of course, our racedays are a little different now. We encourage patrons to pre-register their attendance online prior to the event. Each digital e-ticket includes access to a designated area offering ample seating for all pre-registered guests, wagering facilities, access to bars, eateries and toilets. You may also reserve a place to enjoy dining in one of our award-winning restaurants.

Guests should remain seated, and movement to other ticketed zones is restricted. However you may walk with purpose to enjoy the Theatre of the Horse, Day Stalls and designated race viewing spaces in your ticketed designated area. When in your designated area, it is preferred that you please remain seated.

To help make the most of your day at the track, we encourage guests to familiarise with the procedures below.

COVIDSafe racedays

In order to deliver a COVIDSafe raceday and enable us to continue to welcome guests in 2021 we ask you to:

Patrons should wear masks at the venue.
Scan the Service NSW QR code upon entry and fill out your details
Observe 1.5 metre social distancing at all times
Move with purpose to purchase food and drinks, place a bet or use the restroom amenities. Stay seated at other times.
Consume all beverages sitting down whilst sitting inside
Each ticket includes a designated area with ample seating offering full amenities including wagering facilities, restrooms, bars, eateries or dining
Movement to other designated areas is restricted so we ask that you remain within your ticketed area. At Canterbury Park for Kia Friday Night Racing, you may visit family entertainment and food zones, but we ask that you return to your ticketed zone to consume food and drinks.
If you have to catch public transport, wear a mask, allow extra travel time and plan ahead by checking real-time capacity indicators as you may need to wait for the next service with available physical distancing capacity. Remember to look for the ‘green dots’ on-board services to find the safest places to sit or stand. Wearing a face mask while travelling on public transport is now mandatory.
Any person attending a race meeting must declare they do not live in a location considered to be a COVID-19 hotspot or where persons are considered to be close contacts, casual contacts or told to monitor for symptoms.

I have a booked a General Admission ticket for a raceday at an Australian Turf Club venue. Will I be refunded?

If you have purchased a general admission ticket for a raceday where spectators can no longer attend then your account will be automatically refunded by our ticketing agency Moshtix.

For more information on individual racedays, please click here and select your raceday.

Can I attend Saturday race meetings?

In line with the NSW Public Health Order, Australian Turf Club venues are open to a limited capacity due to restrictions.

All raceday attendees must have a ticket issued by Moshtix. Members hard card passes cannot be used to gain entry. Details of attendees must be registered with the Club for track and trace purposes.

Each ticket includes a seat within a specified zone, offering full amenities including wagering facilities, restrooms, bars, eateries or dining. Movement to other zones is restricted, so we ask that you remain within your chosen zone.

To view more information, please refer to individual racedays which can be viewed by clicking here.

Can I attend mid-week race meetings?

Attendance for mid-week race meetings does not need to be registered online and a ticket does not need to be issued.

Upon arrival at the racecourse, guests will be required scan a QR code to register their name and contact details as per the NSW Government Public Health Order Track & Trace Policy.

I've visited a COVID-19 Hot Spot recently, can I attend a raceday?

If you’ve visited a COVID-19 hot spot, please follow government advice.

Anyone who has visited a location deemed as a COVID-19 Hot Spot by the NSW Government, may not be permitted entry to a raceday.

Click here to view the latest list of NSW COVID-19 Hot Spots.

What can I expect? What COVID-Safe measures will be in place on the day?

Of course, our racedays are a little different at the moment. Our venues are open to a limited capacity due to restrictions.

Strict social distancing restrictions will be in place, we ask that you please observe 1.5m social distancing at all times.

To adhere to the Track & Trace Policy, all guests attending the racecourse must register their name and contact details with the Club.

We ask that you stay seated at all times. You can move with purpose to make food and beverage purchases, for wagering or restroom requirements or to visiting equine areas. If your area permits race viewing, you may stand or use outdoor seating areas to watch the race; we ask that you return to your seat immediately after.

All drinks must be consumed sitting down if indoors, and if you are standing to watch the races, we ask you to do so without a drink in hand.

Hand sanitizer dispensers will be placed at key guest and employee entrances and contact areas such as food and beverage outlets, function spaces and facilities (i.e. restrooms).

Signage will be displayed throughout the venue to inform and enforce health, good hygiene and physical distancing practices.

We ask that you respect staff and any COVID-Safe guidelines in place on the day.

To reduce hand-to-hand contact, our racecourses will be operating cashless food and beverage retail outlets and restaurants.

Are the racecourses cashless venues?

Our racecourses operate cashless retail outlets and restaurants for food and beverage purchases. Wagering operators will accept cash, with ATM facilities available for those wishing to withdraw cash for wagering purposes.

Do I need to wear a mask?

As per the NSW Government Public Health Order all patrons should wear a mask at all times when attending racedays, except when consuming food or beverages.

Can I place a bet?

TAB Operators, Electronic Betting Terminals (EBTs) and bookmakers will be available on the day. Wagering facilities will accept cash with ATM facilities available on-course.

Alternatively, you may place a bet using the TAB App on your phone.

Can I buy food and drinks?

Some of our hospitality packages are all inclusive of food and drink with all-day beverage package.

If your booking includes a drink on arrival and you wish to purchase further beverages, you may do so on the day.

For those in the seating-only areas, food and beverage will be available for purchase from retail service outlets. These will be operating cashless.

Can I bring my own food and drinks?

Patrons are not permitted to bring food and drinks on course.

Staying COVID Safe this Summer

COVIDSafe racedays

Frequently Asked Questions