Staying COVID Safe in Spring

We’ve got a kaleidoscope of world-class racing, style and entertainment lined-up for you during the final months of 2020. Of course, our raceday experience is different at the moment and we’ll need your support in maintaining a COVID Safe venue. Here's how.

It’s racing re-imagined in 2020. We’ve been privileged to continue racing throughout this unprecedented period and its enabled us to hone our racedays to deliver a customer experience with minimal disruption in a COVID Safe environment.

Of course, our racedays are a little different now. All attendance must be pre-registered. Each digital e-ticket includes access to a designated area offering ample seating for all pre-registered guests, wagering facilities, access to bars, eateries and toilets. You may also reserve a place for up to 10 guests to enjoy dining in one of our award-winning restaurants.

Guests must remain seated and movement to other ticketed zones is restricted. However you may walk with purpose to enjoy the theatre of the horse, day-stalls and designated race viewing spaces in your ticketed designated area. When in your designated area please remain seated.

As per our COVID-19 exemption from NSW Health, we request patrons wear a mask when not seated.

To help make the most of your day at the track, we encourage guests familiarise yourself with the procedures below.

COVIDSafe racedays

In order to deliver a COVIDSafe raceday and enable us to continue to welcome guests throughout Everest Carnival we ask you to:

Observe 1.5 metre social distancing at all times
Stay seated at all times, and minimize movement
Move with purpose to purchase food and drinks, place a bet or use the restroom amenities
Consume all beverages sitting down
Each ticket includes a designated area with ample seating offering full amenities including wagering facilities, restrooms, bars, eateries or dining
Movement to other designated areas is restricted so we ask that you remain within your ticketed area
If your area allows for track views, you may stand to watch the race (excluding when viewing racing in grandstand seating); you must do so without drinks in hand and must return to your seat immediately
When travelling to and from our venues and whilst standing or moving around the racecourse, attendees are requested to wear a mask. Reusable masks can be purchased for $15 at concierge desks, or alternatively complimentary disposable masks will be available at the gates.

Can I attend Saturday race meetings?

In line with the NSW Public Health Order, Australian Turf Club venues are open to a limited capacity to satisfying the 1 person per 4sqm law.

All raceday attendees must have a ticket issued by Moshtix. Members hard card passes cannot be used to gain entry. Details of attendees must be registered with the Club for track and trace purposes.

Each ticket includes a seat within a specified zone, offering full amenities including wagering facilities, restrooms, bars, eateries or dining. Movement to other zones is restricted, so we ask that you remain within your chosen zone.

Can I attend mid-week race meetings?

Mid-week race meetings are open to Owners, Members and the public.

Attendance for mid-week race meetings does not need to be registered online and a ticket does not need to be issued.

Upon arrival at the racecourse, guests will be required to undergo temperature checks and scan a QR code to register their name and contact details as per the NSW Government Public Health Order Track & Trace Policy.

I've visited Victoria recently, can I attend racedays?

Any person that has travelled to or from Victoria after 24 June 2020 is not permitted to purchase tickets to or attend race meetings under current NSW Government advice regarding COVID-19 until they have completed a period of self-isolation for 14 days.

I've visited a COVID-19 Hot Spot recently, can I attend a raceday?

If you’ve visited a COVID-19 hot spot, please follow government advice.

Anyone who has visited a location deemed as a COVID-19 Hot Spot by the NSW Government, may not be permitted entry to a raceday.

Click here to view the latest list of NSW COVID-19 Hot Spots.

What can I expect? What COVID-Safe measures will be in place on the day?

Of course, our racedays are a little different at the moment. Our venues are open to a limited capacity to satisfying the 1 person per 4sqm law.

Strict social distancing restrictions will be in place, we ask that you please observe 1.5m social distancing at all times.

Patrons will have their temperature checked on arrival using thermal imaging technology.

To adhere to the Track & Trace Policy, all guests attending the racecourse must register their name and contact details with the Club.

We ask that you stay seated at all times. You can move with purpose to make food and beverage purchases, for wagering or restroom requirements or to visiting equine areas. If your area permits race viewing, you may stand or use outdoor seating areas to watch the race; we ask that you return to your seat immediately after.

All drinks must be consumed sitting down, and if you are standing to watch the races, we ask you to do so without a drink in hand.

Hand sanitizer dispensers will be placed at key guest and employee entrances and contact areas such as food and beverage outlets, function spaces and facilities (i.e. restrooms).

Signage will be displayed throughout the venue to inform and enforce health, good hygiene and physical distancing practices.

We ask that you respect staff and any COVID-Safe guidelines in place on the day.

To reduce hand-to-hand contact, our racecourses will be operating cashless food and beverage retail outlets and restaurants.

Will I be temperature tested?

Yes, all patrons will have their temperature checked upon arrival using either hand held thermometers or thermal imaging camera technology. Find out more about the technology here.

What if I register a high temperature?

Any patrons exhibiting signs of fever will be quarantined and reviewed by a medical professional for further assessment prior to entry.

Am I able to move to other parts of the racecourse?

As per COVID Restrictions, we ask that you stay seated at all times. You can move with purpose to make food and beverage purchases, for wagering or restroom requirements or to visiting equine areas.

If your area permits race viewing, you may stand or use outdoor seating areas to watch the race; we ask that you return to your seat immediately after.

Each ticket includes a seat within a specified zone. Movement to other zones is restricted, so we ask that you remain within your chosen zone.

Are the racecourses cashless venues?

Our racecourses operate cashless retail outlets and restaurants for food and beverage purchases. Wagering operators will accept cash, with ATM facilities available for those wishing to withdraw cash for wagering purposes.

Can I place a bet?

TAB Operators, Electronic Betting Terminals (EBTs) and bookmakers will be available on the day. Wagering facilities will accept cash with ATM facilities available on-course.

Alternatively, you may place a bet using the TAB App on your phone.

Can I buy food and drinks?

Some of our hospitality packages are all inclusive of food and drink with all-day beverage package.

If your booking includes a drink on arrival and you wish to purchase further beverages, you may do so on the day.

For those in the seating-only areas, food and beverage will be available for purchase from retail service outlets. These will be operating cashless.

Can I bring my own food and drinks?

Patrons are not permitted to bring food and drinks on course.

Do I need the COVID-Safe app?

While it is not a prerequisite to attend, we strongly encourage guests to download this app so that they can be contacted if necessary in the future.

Staying COVID Safe in Spring

COVIDSafe racedays

Frequently Asked Questions