Australian Turf Club - Frequently Asked Questions

Head to our Raceday Calendar to find all our upcoming racedays.

For all enquiries regarding tickets purchased online visit Ticketmaster Support

If you would like to give us any feedback, please write to us by emailing info@australianturfclub.com.au

Gates for General Admission usually open an hour before the first race.  However, these are subject to change. Closer to your raceday, we recommend you check your event on Raceday Calendar.

• Race times vary for each race, head to our Raceday Calendar for more information on race times.

Bars and on course entertainment conclude 30 minutes after the last race, patrons are then encouraged to leave the course.

The ATC Members Stables Bar at Royal Randwick has an extended license.

No, you cannot reserve seating in the General Admission area. Arriving early on a race day will increase your chances of securing a seat/table.

To book any of our raceday packages click here

All raceday hospitality usually commences from 12:00pm, unless stated otherwise. Please check your booking and emails for any further information.

Yes we do hire out our spaces for events. Contact our Events department for all event enquiries:

Phone: (02) 9760 6255 | Email: events@australianturfclub.com.au

No. There is plentiful free but unreserved public parking available at all our venues. Members are able to purchase parking passes. Find out more here.

Royal Randwick and Rosehill Gardens:

Mini buses are allowed to park in the infield car park on all race days. Only vehicles under 3.4m in height can access this space, anything above cannot be accommodated for.

Canterbury Park:

Free unreserved parking is available for mini buses and is located just inside the track entrance off King Street.

Warwick Farm:

Mini buses can access parking via Gate C, off Hume Highway.

Royal Randwick: Drop-off via Ascot Street entrance and collection only via Alison Road AFTER 3.00pm

Rosehill Gardens: Gate 1, Grand Avenue entrance

Canterbury Park: King Street entrance

Warwick Farm: Hire car collection via Governor Macquarie Drive.  No layover available.

For lost property enquiries please phone reception on 1300 729 668 (Mon – Fri) or email us on info@australianturfclub.com.au

Yes but all tickets must be booked online prior. Click here.

Ticket prices vary depending on the raceday. Visit raceday calendar.

Yes, discounted tickets for valid pension or concession card holders can only be purchased at the gate on race day.

Under 18s can attend for free if accompanied by a parent or guardian. Wristbands available on arrival.

Click here for information regarding owner ticketing.

No, bar tabs are not available.

The Heritage Centre is open on the first Thursday of each month for tours. Bookings can be made for 10.30am. Come and explore behind the scenes and get up close with the ATC Heritage collection. Book here!

During daylight savings, jackets are optional with the Members’ Reserve. (Chairman’s Club and Bentley Premium Lounge requires a jacket at all times).

Outside of daylight savings in the cooler months jackets are compulsory, however on hotter days this rule may be lifted at our discretion and patrons will be notified via newsletters or social media.

*Ties are always compulsory in the Members Reserve areas.

General Admission are not required to wear jackets or ties.

Note: Failure to comply with Dress Regulations may result in exclusion from the racecourse and is at the discretion of staff.

Postponed racedays will be announced via ATC newsletters (bottom left hand corner to subscribe), Racing NSW, Sky Sports and the ATC website and social media channels before or on the day.

Due care and attention will be paid to the welfare of horses racing in extreme weather. Races may be postponed at the discretion of Racing NSW Stewards and the ATC if weather is deemed too hot or too dangerous.

For all information regarding our dress code click here.

No, hats and fascinators are not mandatory.

Patrons are not permitted to bring their own food and/or drinks on course.

No food, alcohol, glassware, knives or open beverages are allowed on course. Strictly no balloons, sparklers or firecrackers (of any kind), or confetti are allowed at any of our venues.

See more information in our Conditions of Entry.

View Racecourse maps

Yes, just ensure you take your ticket/pass with you and scan your ticket as you leave the racecourse.

Please be aware, that by leaving the venue, you will be subject to our Conditions of entry when re-entering.

Racebooks are usually available for purchase at the main entrance points and concierges. If not – ask a team member to point you in the right direction.

Yes. Please take advantage of the FREE high capacity WiFi available at all ATC venues. Simply log in from anywhere around the course.

For the convenience of parents, there are parent facilities located at each course

Royal Randwick:

– Located in the restrooms between Gate B & C.

– Octagonal Bathrooms

– Ground Floor of QEII Stand.

Rosehill Gardens:

– Level 3, JR Fleming Grandstand (GA).

– Level 2, Members’ Reserve (opposite Members’ Concierge) inside the disabled toilet facility.

– Level 1, adjacent to the lift foyer.

Canterbury Park: Located in the disabled toilet facility, Ground floor, General Admission.

Warwick Farm: Located in the JHB Carr stand Ground floor.

Please seek assistance from our friendly staff if you require any assistance.

Yes – in designated smoking areas only.  This includes the use of e-cigarettes.

Refer to our venue maps to find out where you can smoke in our venues.  Please follow instruction from any ATC representatives. Click here to view our Smoking Policy.

Our racecourses operate cashless retail outlets and restaurants for ticket, food and beverage purchases on the day.

Click here to find out all our information regarding all the clubs we have reciprocal rights with and how to redeem these privileges.

No. There is plentiful free but unreserved public parking available at all our venues. Members are able to purchase parking passes. Find out more here.

Vouchers will be available for all ATC racedays up until 31 July 2022.

For information regarding pre-redemption and code use, please refer to the weekly Member email that will be distributed to you.

In Carnival, Guest numbers will be limited. Please ensure your contact details are up to date to receive more information in regards to Guest limits and ticket pricing.

No, tickets are non-refundable.

ATC Members can purchase daily or annual parking passes. For all information regarding Members car pass click here.

We ask potential new Members are proposed for Membership by an existing Member in order to comply with the Registered Clubs Act 1976 and also with Australian Turf Club corporate governance guidelines. If you do not know any current Members you can simply include the details of a professional or personal referee who can verify your identity and that you are a suitable candidate for Membership.

Upon application and payment being received, your application is submitted to the Australian Turf Club Board of Directors for approval. Once approved, your Membership card will be mailed to you within approximately 10 working days. Should you wish to attend any race meetings whilst your application is being processed, please contact Membership at members@australianturfclub.com.au and request a paper Member’s ticket for that particular race meeting.

If your address or other contact details change, you are required to notify the Australian Turf Club Membership as soon as possible. These changes can be advised by:

Email: members@australianturfclub.com.au

Fax: (02) 9663 2754

Mail: Membership Locked Bag 3, Randwick NSW 2031

Online: Change of Address page (fill in your username and password, click ‘To update your details, please edit your account after Logon’ and Sign In To Account)

For name changes, please forward a copy of your official supporting documentation e.g. Marriage Certificate.

While it is not mandatory that Members provide an email address, in support of our goal to reduce our carbon footprint the Australian Turf Club will increasingly be communicating information to Members via email. In addition, special offers throughout the season will be sent to Members via email. You can supply your email via:

Email: members@australianturfclub.com.au

Mail: Membership Locked Bag 3, Randwick NSW 2031

Online: Change of Address page (fill in your username and password, click ‘To update your details, please edit your account after Logon’ and Sign In To Account)

NOTE: Email addresses cannot be shared across Member profiles. Each Member must have his/her own email address in order to receive email notifications and/or utilise the Member-only section of the website.

Gates for Members usually open 15 minutes before General Admission gates. However, this is subject to change. We recommend you check times closer to the event date to help plan your day.

For more information regarding gates open timings head to our Raceday Calendar.

Due to occupational health and safety regulations, under no circumstances will Members be permitted to enter the racecourse prior to the Members’ gate opening times. Members found on course prior to the official gate opening times may be asked to leave the course. Gate times will vary on feature racedays and during winter.

The loss or theft of Membership cards, Annual Guest cards and car passes must be reported to Membership as soon as possible. A replacement fee of $30 applies to each lost Member card or annual guest card. The fee will be waived if a copy of a stolen property police report is provided.

Email: members@australianturfclub.com.au

If you forget your Membership card on a raceday, please visit the Membership Office or Gate on the perimeter of the racecourse. You will be required to provide suitable identification and pay the racecourse entry fee, upon which a temporary Members’ ticket will be issued to you for the day.

No, Member cards are strictly non-transferable. Lending of Membership cards to a non-Member is a serious breach of the Australian Turf Club policy and may lead to a review by the ATC Board of Directors’ of the Member.

Lending Member cards to others in order to purchase daily Members tickets is also prohibited under Club Rules. See our Code of Conduct for more information.

Each ATC Member agreed to adhere to the Club Rules when signing the terms and conditions at the time of joining or renewing. Member cards discovered in use by any person other than the Member will be confiscated on the spot.

Yes, Membership may be transferred upon payment of a transfer fee. An application must be completed by the NEW Member and transfer fee made payable to Membership. The new Member tenure will commence at the time of transfer fee payment.

In the event of the death of a Member it is incumbent on the next of kin to advise the Club in writing as soon as is practical. See our Club Rules and Code of Conduct.

The Membership season commences 1 August annually.

For those joining, your Membership will be active from the time of joining. You will receive a Membership pack in the mail.

Once you have paid the joining and Membership fee, should you wish to attend prior to your Membership pack arriving, please contact Membership on members@australianturfclub or phone 02 9663 8419 to arrange a digital Ticketmaster ticket, allowing you access to the racecourse on the raceday you pre-register.

The Membership season commences 1 August and expires 31 July.

By renewing or joining now your Membership will be valid until 31 July 2023. Renewal notices will be sent reminding Members of the need to renew.

Each week, a pre-registration email will be distributed to the email address linked to your Membership account.

Once you have paid the joining and Membership fee, you will receive the email in which you may pre-register to attend.

At time of registration, you will receive a Ticketmaster digital ticket, which will allow you access to the racecourse on the raceday you pre-register.

All patrons will be required to be seated in the designated area shown on their ticket.

In the current environment, we are guided by the Government regulations and ATC COVIDSafe Policy and capacity restrictions currently apply at all ATC venues.

At present servicing our Members is our main priority. This means, those wishing to attend the races are to pre-register and currently have the ability to register one additional complimentary Guest.

Once Guest restrictions ease and circumstances update, we will communicate with you regarding the purchase and use of Member Guests ticketing.

For information regarding pre-redemption and code use, please refer to the weekly Member email. Throughout Carnival, Guest numbers will be limited.

Please ensure your contact details are up to date to receive more information in regards to Guest limits and ticket pricing.

Members can produce their Membership card at any food and beverage outlet at ATC venues to redeem their credits.

Members can book hospitality online. Click here to view hospitality

Alternatively contact Hospitality on email hospitality@australianturfclub.com.au or phone 1300 729 668

For information regarding the Member Reserve dress code please click here.

There is free, unreserved car parking in the infield car park subject to availability. Entry to the infield car park is via High Street, opposite UNSW.

Members:

The Ascot Street Multi Deck carpark is available for the use of ATC members only and is accessed via Ascot Street off Doncaster Road. Bookings are required.

Multi Deck parking on Carnival days must be booked in advance at the Membership office.

*$10 per race day and $40 per Carnival Day (subject to availability)

Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.

For all information and options on how to get to Royal Randwick click here.

Phone: 1300 729 668 | Fax: 02 9662 6292 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Randwick, click here.

All ATC food and beverage outlets provide cashless facilities.  No cash is required.

Should you require cash, There are ATMs situated around Royal Randwick.

Members Reserve: Rear of Officials Stand & Ground Level, Northern end of QEII Grandstand

General Admission: Southern Drum of QEII Grandstand (Ground floor)

See racecourse map for more information.

Additional ATMs may be put in place on Carnival days.

Yes.

Member Reserve: Ground Level of the Officials Stand & Level 3, Northern end of the QEII Grandstand

General Admission: Ground Level, Southern end of the QEII Grandstand & Level 3, Southern end of the QEII Grandstand (carnival only)

See racecourse map for more information.

There is free, unreserved car parking in the P4 and P5 car park located on James Ruse Drive & Prospect Street and P6 Infield car park. Entry to the Infield car park is via Gate 2 Unwin Street.

Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.

For all information and options on how to get to Rosehill Gardens click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Rosehill, click here.

There are ATMs situated around Rosehill Gardens.

Members Reserve:

– Members Stand

– Grand Pavilion

General Admission:

– J.R. Fleming Stand

See racecourse map for more information.

Additional ATMs may be put in place on Carnival days.

Yes.

Members Reserve: Ground Level

General Admission: Ground Level, J.R. Fleming Stand.

See racecourse map for more information.

There is free unreserved car parking available just inside the track entrance off King Street and the infield on selected days.

Members Reserved Parking is situated directly behind the grandstand, access via the King Street entrance. Relevant passes must be displayed.

Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.

For all information and options on how to get to Canterbury Park click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Canterbury Park, click here.

Member Reserve: Ground floor, adjacent to the escalators

General Admission Area: Ground Level, Public Area

See racecourse map for more information.

A Cloak Room is located on the ground floor of the Members Reserve and remains open for 30 minutes after the last Sydney race.

At Canterbury Park we have Kia Friday Night Racing that runs on selected Friday nights from November to February. These race nights have free entry, food markets and free kids entertainment.

All raceday parking is accessed via Hume Highway, Gate C.

Members’ unreserved parking is available via Governor Macquarie Drive. Relevant passes must be displayed.

Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.

For all information and options on how to get to Warwick Farm click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Warwick Farm, click here.

All ATC food and beverage outlets provide cashless facilities.  No cash is required.

Should you require cash, ATM machines are available in the Ground Floor tote of Public and Member areas.

Cloak services for Warwick Farm are located in the General Office.