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Members' Loyalty Rewards & Tenure Discounts

A Members Loyalty Reward program offers reserved raceday seating by recognising regular raceday attendance and tenure. Members also receive discounts from their annual Membership fee based on consecutive years of tenure.

Members’ Loyalty Rewards Seating

Eligibility to participate in this program is based on Members attending 10 or more Saturday racedays at ATC venues since 1 July 2019 and Members with 50 Years tenure or more.

The Members Loyalty Rewards Seating program runs every Saturday raceday at Royal Randwick and Rosehill Gardens.

Due to the current COVID environment, there are changes to the Loyalty Rewards Seating program. These changes are essential to comply with the NSW Government Public Health Orders to ensure we continue to allow spectators on track.

RESERVED SEATING LOCATIONS


Royal Randwick

To maximise capacity, the Royal Randwick Loyalty Reserve Seating area will be split between the Skyline Room and Villiers Bar.

Rosehill Gardens
The Loyalty Reserved Seating Area is located on the Lower Platform on the Ground Floor of the JR Fleming Stand.

 

HOW IT WORKS

  • Register your interest below to be in the ballot to receive a complimentary seat at the advertised racedays.
  • The closing day and time for registrations will be noted next to the raceday registration link.
  • Registrations will be closed at the advertised time; any registrations will not be accepted after this time.
  • Qualifications: Members who have attended 10 or more racedays from 1 January 2019 to 15 March 2020, are eligible to register for the program.
  • Successful Loyalty Reserved Seating Members will not be required to pay the booking fee.
  • Seating is Balloted and not guaranteed.
  • You will receive email notification to advise if your registration in the Loyalty Reserved Seating area has been successful. If successful you will receive your digital ticket for the raceday, the Thursday prior to the raceday.
  • If you cannot attend, please ensure you notify Membership prior to the Thursday before the raceday.
  • Unsuccessful applicants will also be notified and have the opportunity to secure a digital ticket to the raceday, once released to the wider Membership base.
  • Only Hard Card Members may access the Loyalty Reserved Seating program.
  • You may pre-register for one (1) Guest.  A Guest must be a fellow Hard Card Member or Annual Guest Card Holder.

 

ON THE RACEDAY

  • Successful applicants will be allocated a seat for themselves and any Guest pre-registered.
  • Seats are rotated each raceday, you will not be guaranteed the same seat every week.
  • For the safety of all Members, the Loyalty Seating Area will be set in tables of two in line with our COVIDSafe Policy. Consideration for special circumstances, i.e. attending as a family, will be considered upon request. Seating in maximum of 6 guests.
  • Seating is allocated by Membership and will be rotated weekly.

 

GENERAL RULES

  • Members with allocated seating are required to be in attendance and at their seat by correct weight of Race 1.  Should a Member not be present, the seat will be relinquished and available for others to use.
  • Any Member who does NOT attend the raceday without previously informing the ATC, may forfeit their ability to apply for the next round of Members Loyalty Reserved Seating.

 

PRE-REGISTER NOW

 

Moët & Chandon Spring Champion Stakes Day
Saturday, 10 October, Royal Randwick
Registrations closed

Everest Day
Saturday, 17 October, Royal Randwick
Registrations close midnight Thursday 24 September
Register your interest

City Tattersalls Club Cup Day
Saturday, 24 October, Royal Randwick
Registrations close midnight Thursday 1 October
Register your interest

 

If you are unable to attend your Members Loyalty Rewards Seating please contact members@australianturfclub.com.au or phone (02) 9663 8419 by close of business Thursday.

Frequently Asked Questions

Open/Close Question
Who is eligible to participate in the Racing Rewards program?

Eligibility to participate in the Members Loyalty Rewards Seating program is based on the following:


• Membership Tenure – 50 years of Membership or more

• Saturday Raceday Attendance- Attendance of 10 or more ATC Saturday racedays during the nominated criteria dates


Open/Close Question
How does the Loyalty Seating Program work?

COVID UPDATE: Those eligible will receive an email with the dates of upcoming racedays.  You may register for any of the promoted racedays.


Pre-register your interest to be in the ballot to receive a complimentary seat.


Only fellow hard card Members or Guests with Annual Guest Cards are available to be pre-registered. A maximum of one (1) guest is permitted per Member.


You will receive an email from Membership notifying if your pre-registration has been successful.


Unsuccessful applicants will also be notified and have the opportunity to secure paid seating in an available designated area once registrations open to the wider Membership base.


PRE-COVID: Those eligible, will receive a monthly email informing pre-registrations are available for upcoming racedays.


Registrations are open for one month at a time and close each Tuesday at 5pm for the upcoming Saturday raceday.


Open/Close Question
What are the qualification dates of the Loyalty Reward Seating program?

COVID UPDATE: With the current COVID restrictions and Members unable to attend on course the qualification period has been amended to reflect this restriction.  Members who have attended 10 or more racedays from 1 January 2019 to 15 March 2020, are eligible to register for the program.


PRE-COVID: Upon return to regular racing the nominated criteria dates are set as below.  Each period resets twice a year, prior to Autumn and Spring Carnivals.


SYDNEY AUTUMN RACING CARNIVAL (Autumn)

Reset Date:                           1 March

Attendance Range:           1 July (from the previous year) to present day


EVEREST CARNIVAL (Spring)

Reset Date:                           1 September

Attendance Range:           1 January (from the current year) to present day


Open/Close Question
What is the registration process?

COVID UPDATE: ATC Members are asked to register their interest for their desired Saturday raceday, with bookings closing at the time notified next to the registration link.


Registrations can be completed by the Member online or over the phone with Membership


Each Member is eligible to register for themselves and one guest only. To uphold the privacy and security of each Membership account, Members are not permitted to register on behalf of each other.


PRE-COVID: ATC Members are asked to register their interest for their desired Saturday raceday, with bookings closing at 5pm each Tuesday for the upcoming Saturday.


Open/Close Question
How do I know if my ballot is successful?

You will be notified by email if you have been successfully allocated a seat in the Loyalty Reserved Seating area.


Those unsuccessful will also be notified and have the opportunity to secure paid seating in an available designated area once registrations open to the wider Membership base.


Open/Close Question
Can I register a Guest?

Only Hard Card Members may access the Loyalty Reserved Seating program. You may pre-register for one (1) Guest.  A Guest must be a fellow Hard Card Member or Annual Guest Card Holder.


Open/Close Question
Will I automatically receive pre-registration links to pre-register to Loyalty Reserved Seating?

COVID UPDATE: Those eligible will receive an email with the dates of three upcoming racedays.  You may register for any of the promoted racedays.


Pre-register your interest to be in the ballot to receive a complimentary seat.


Only fellow hard card Members or Guests with Annual Guest Cards are available to be pre-registered. A maximum of one (1) guest is permitted per Member.


Each Thursday prior to the raceday you will receive an email notifying if your pre-registration has been successful.


Unsuccessful applicants will be placed on a waiting list.


PRE-COVID: You will receive an email upon eligibility of the Loyalty Reserved Seating program.  Once received, you will be eligible to register either online or upon receipt of the monthly pre-registration email.


Open/Close Question
Seating Timeline

Successful applicants will be allocated a seat for themselves and any Guest pre-registered.


Seats are rotated each raceday, you will not be guaranteed the same seat every time.


Members with allocated seating are required to be in attendance and at their seat by correct weight of Race 1.  Should a Member not be present, the seat will be relinquished and available for others to use.


Any Member who does NOT attend the raceday without previously informing the ATC, may forfeit their ability to apply for the next round of Members Loyalty Reserved Seating.


Open/Close Question
Why should I opt-in to email and SMS communications from the Club?

To receive notifications on upcoming eligibility and program pre-registration it is a requirement of the Loyalty Reserved Seating program that all Members provide a correct email address, mobile number and postal address.


Without providing your correct details, Members may not receive information about upcoming racedays.


Open/Close Question
Loyalty Reserved Seating communication

You will receive information regarding the Loyalty Reserved Seating program through Member emails or SMS notifications.


Please ensure your contact details are up to date so you receive this information. If you would like to update your details, please email members@australianturfclub.com.au or contact Membership on 02 9663 8419.


Open/Close Question
Changes to the program

The ATC reserves the right to make changes to the Loyalty Reserved Seating program at its discretion.


Any changes will be published on the website, so please check the website regularly for any changes.


Open/Close Question
Who do I contact if I have any concerns about Loyalty Rewards Seating program?

For assistance or enquiries regarding the Loyalty Reserved Seating program, please email members@australianturfclub.com.au or contact Membership on 02 9663 8419.


Open/Close Question
Where is the Loyalty Reserve Seating located?

COVID UPDATE: To maximise capacity, the Royal Randwick Loyalty Reserve Seating area will be split between the Skyline Room and Villiers Bar.


At Rosehill Gardens, the Loyalty Reserved Seating Area is located on the Lower Platform on the Ground Floor of the JR Fleming Stand.


PRE-COVID: Royal Randwick Loyalty Reserve Seating area is in the Skyline Room on Level 3 of the QEII Grandstand.


Rosehill Gardens Loyalty Reserve Seating area is located on the Lower Platform on the Ground Floor of the JR Fleming Stand.


Open/Close Question
What is the capacity of the Loyalty Reserved Seating Area?

COVID UPDATE: Currently with the COVID 1 person per 4 square meter rule:


At Royal Randwick the Villiers Room capacity = 60 people and the Skyline Room capacity = 50 people.


At Rosehill Gardens, the Lower Platform on the Ground Floor of the JR Fleming Stand = 160 people.


Open/Close Question
What is the set up in the Loyalty Reserved Seating Area?

COVID UPDATE: Currently with the COVID 1 person per 4 square meter rule, each booking will be set with a table of two (2) guests.  Seating will be allocated by Membership and will be rotated weekly.


Open/Close Question
Will I be allocated the same seat every week?

In fairness for all participants, seating will be allocated by Membership and rotated weekly.  You will not be allocated the same seat weekly.


Open/Close Question
Can I request where I sit?

In fairness for all participants, seating will be allocated by Membership and rotated weekly.


Open/Close Question
What happens if I forget to scan my card upon entry on a raceday?

COVID UPDATE: As Member Hard Cards are not currently activated for entry into the racecourse, attendance is currently not monitored.  A digital Moshtix Ticket is the current form of ticketing to allow all attendees including Members, into the Racecourse.


PRE-COVID: If you do not scan your card, your attendance will not be recorded. It is the Member’s responsibility to ensure that their Membership Card has been properly scanned at the entrance gates.


Open/Close Question
What if there are technical issues at the gate and I am unable to scan my card?

COVID UPDATE: If you have any issues scanning your card on raceday, please advise a Membership representative at the North Drum Concierge or the Might And Power Office.


PRE-COVID: If you have any issues scanning your card on raceday, please advise a Membership representative at Gate A or the Might And Power Office.


Open/Close Question
Conditions to scanning on course

COVID UPDATE: During the COVID restrictions, Member Hard Cards are currently not in use to access the racecourse.  Current Loyalty Rewards are calculated from 2019 attendance to 15 March 2020.


PRE-COVID: It is your responsibility to ensure that your Membership Card is scanned at the entry gate on raceday, as no amendments will be made after raceday.


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Tenure Discounts

Members receive discounts from their annual Membership fee based on their consecutive years of tenure.

5 years of service = 5%
10 years of service = 10%
15 years of service = 15%
20 years of service = 20%
30 years of service = 50%
50 years of service = complimentary

Tenure Discounts