Frequently Asked Questions
Everything you need to know to enjoy your unique Royal Randwick experience.
Frequently Asked Questions
When do gates open?
Gates for General Admission usually open an hour before the first race. However, these are subject to change. Closer to your raceday, we recommend you check your event on Raceday Calendar.
I’m driving in a mini bus, where can I park?
Royal Randwick and Rosehill Gardens:
Mini buses are allowed to park in the infield car park on all race days. Only vehicles under 3.4m in height can access this space, anything above cannot be accommodated for.
Canterbury Park:
Free unreserved parking is available for mini buses and is located just inside the track entrance off King Street.
Warwick Farm:
Mini buses can access parking via Gate C, off Hume Highway.
I drive a hire car and I’m picking someone up, where do I go?
Royal Randwick: Drop-off via Ascot Street entrance and collection only via Alison Road AFTER 3.00pm
Rosehill Gardens: Gate 1, Grand Avenue entrance
Canterbury Park: King Street entrance
Warwick Farm: Hire car collection via Governor Macquarie Drive. No layover available.
Are the races cancelled if it is raining or too hot?
Postponed racedays will be announced via ATC newsletters (bottom left hand corner to subscribe), Racing NSW, Sky Sports and the ATC website and social media channels before or on the day.
Due care and attention will be paid to the welfare of horses racing in extreme weather. Races may be postponed at the discretion of Racing NSW Stewards and the ATC if weather is deemed too hot or too dangerous.
Can I bring my own food to the races?
Patrons are not permitted to bring their own food and/or drinks on course.
Is there WiFi available?
Yes. Please take advantage of the FREE high capacity WiFi available at all ATC venues. Simply log in from anywhere around the course.
Are there parent facilities on course?
For the convenience of parents, there are parent facilities located at each course
Royal Randwick:
– Located in the restrooms between Gate B & C.
– Octagonal Bathrooms
– Ground Floor of QEII Stand.
Rosehill Gardens:
– Level 3, JR Fleming Grandstand (GA).
– Level 2, Members’ Reserve (opposite Members’ Concierge) inside the disabled toilet facility.
– Level 1, adjacent to the lift foyer.
Canterbury Park: Located in the disabled toilet facility, Ground floor, General Admission.
Warwick Farm: Located in the JHB Carr stand Ground floor.
Please seek assistance from our friendly staff if you require any assistance.
Where do I park at Royal Randwick?
There is free, unreserved car parking in the infield car park subject to availability. Entry to the infield car park is via High Street, opposite UNSW.
Members:
The Ascot Street Multi Deck carpark is available for the use of ATC members only and is accessed via Ascot Street off Doncaster Road. Bookings are required.
Multi Deck parking on Carnival days must be booked in advance at the Membership office.
*$10 per race day and $40 per Carnival Day (subject to availability)
Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.
How do I get to Royal Randwick?
For all information and options on how to get to Royal Randwick click here.
How do I contact Royal Randwick?
Phone: 1300 729 668 | Fax: 02 9662 6292 | Email: info@australianturfclub.com.au
Where can I view the horses from at Royal Randwick?
For information on where to view the horses from at Randwick, click here.
Where can I find an ATM at Royal Randwick?
All ATC food and beverage outlets provide cashless facilities. No cash is required.
Should you require cash, There are ATMs situated around Royal Randwick.
Members Reserve: Rear of Officials Stand & Ground Level, Northern end of QEII Grandstand
General Admission: Southern Drum of QEII Grandstand (Ground floor)
See racecourse map for more information.
Additional ATMs may be put in place on Carnival days.
Are there cloakrooms available at Royal Randwick?
Yes.
Member Reserve: Ground Level of the Officials Stand & Level 3, Northern end of the QEII Grandstand
General Admission: Ground Level, Southern end of the QEII Grandstand & Level 3, Southern end of the QEII Grandstand (carnival only)
See racecourse map for more information.