Frequently Asked Questions

Everything you need to know to enjoy your Australian Turf Club Membership experiences.

I am a member of _, do you have reciprocal arrangements with this club?

Click here to find out all our information regarding all the clubs we have reciprocal rights with and how to redeem these privileges.

Can I reserve a parking spot?

No, but there is free, unreserved parking available at all our venues, with a generous amount of parking spots available. Plan ahead and arrive early to secure a parking space. Catching public transport is encouraged. Members are able to purchase parking passes, find out more here.

On a hot day, do I have to wear a blazer?

During daylight savings, jackets are optional with the Members’ Reserve. (Chairman’s Club requires a jacket at all times).

Outside of daylight savings in the cooler months jackets are compulsory, however on hotter days this rule may be lifted at our discretion and patrons will be notified via newsletters or social media.

*Ties are always compulsory in the Members Reserve areas.

General Admission are not required to wear jackets or ties.

Note: Failure to comply with Dress Regulations may result in exclusion from the racecourse and is at the discretion of staff.

What is the dress code?

For all information regarding our dress code click here.

Failure to comply with Dress Regulations may result in exclusion from the racecourse and is at the discretion of staff.

Do I need to wear a hat/fascinator?

No, hats and fascinators are not mandatory.

Can I bring my own food to the races?

A picnic lunch is permitted at our venues however alcoholic beverages or glassware (including glass containers) are NOT permitted. Knives are not permitted at any of our venues. Plastic/wooden cutlery can be used.

Members are requested not to bring any external food for consumption within indoor areas at Royal Randwick and Rosehill Gardens including picnic baskets and platters, unless prior approval is obtained.

A picnic lunch is permissible only in the outdoor areas either to the front or rear of the Members Reserve.

When can I use my member vouchers?

In the current COVID environment, all attendance must be pre-registered, this includes the attendance of Guests. Members Guest Ticket Vouchers limited to one (1) Guest per raceday. Should COVID restrictions ease, communication will be sent to you informing of these changes.

For information regarding pre-redemption and voucher use, please refer to the weekly Member email that will be distributed to you.

CARNIVAL: Throughout Carnival, Guest numbers will be limited. Please ensure your contact details are up to date to receive more information in regards to Guest limits and ticket pricing.

Can I pay my Membership in monthly direct debit instalments?

Yes, you may pay in monthly instalments via direct debit.

To pay by the month, simply select your Membership package, click the join or renew button, fill out the easy to follow online joining form, and at the payment screen, select Direct Debit as your payment option.

Can I bring guests with me to the races?

In the current environment, we are guided by the Government regulations and ATC COVIDSafe Policy and capacity restrictions currently apply at all ATC venues. At present servicing our Members is our main priority. This means, those wishing to attend the races are to pre-register and currently have the ability to register one additional complimentary Guest. Once Guest restrictions ease and circumstances update, we will communicate with you regarding the purchase and use of Member Guests ticketing.

If I purchase a Daily Guest pass and it is not used, can I receive a refund?

No, similar to other sporting events across Australia, tickets are non-refundable.

What does a Members car pass entitle me to?

ATC Members can purchase daily or annual parking passes for convenience and ease of access to our racecourses.

For all information regarding Members car pass click here.

The new Member application asks for a proposer, what is this for?

We ask that potential new Members are proposed for Membership by an existing Member in order to comply with the Registered Clubs Act 1976 and also with Australian Turf Club corporate governance guidelines. If you do not know any current Members you can simply include the details of a professional or personal referee who can verify your identity and that you are a suitable candidate for Membership.

I have applied and paid for a Membership, what happens next?

Once your application and payment has been received, your application will be submitted to the Australian Turf Club Board of Directors for approval. Once approved, your Membership card will be mailed to you in approximately 10 working days. Should you wish to attend any race meetings whilst your application is being processed, please contact the Membership Department members@australianturfclub.com.au and request a paper Member’s ticket for that particular race meeting.

I have changed my details, how do I let you know?

If your address or other contact details change, you are required to notify the Australian Turf Club Membership Department as soon as possible. These changes can be advised by:

– Email: members@australianturfclub.com.au

– Fax: (02) 9663 2754

– Mail: Membership Dept Locked Bag 3, Randwick NSW 2031

– Online: Change of Address page (fill in your username and password, click ‘To update your details, please edit your account after Logon’ and Sign In To Account)

For name changes, please forward a copy of your official supporting documentation e.g. Marriage Certificate.

Do I need to provide my email address?

While it is not mandatory that Members provide an email address, in support of our goal to reduce our carbon footprint the Australian Turf Club will increasingly be communicating information to Members via email. In addition, special offers throughout the season will be sent to Members via email. You can supply your email via:

NOTE: Email addresses cannot be shared across Member profiles. Each Member must have his/her own email address in order to receive email notifications and/or utilise the Member-only section of the website.

Can you explain the Membership renewal process?

The Membership season runs from 1 January to 31 December. Renewal notices are sent to Members prior to the beginning of the new Membership season. There is generally a transition period between seasons where either season’s card can be used for entry. During Membership renewals our offices are inundated with Membership application forms, the processing and delivery of packs may be delayed at this busy period so we appeal to Members for patience as we process the multiple forms and mail out new Membership packs.

When is my Membership fee due?

Membership fees for the current season are due on 31 December and are payable annually on 31 December thereafter. There is generally a transition period between seasons where either season’s card can be used for entry, after this time Membership cards are deactivated and non-renewing Members are considered inactive.

To return to the Club, the inactive Members are required to pay all outstanding fees, or re-join the Club, to return to financial status. The previous joining date will no longer be relevant and the Members joining date will commence from the new date he/she renews Membership.

NB: Fees will not be pro-rated for lapsed Members.

What time do gates open for Members on a raceday?

Gates for Members usually open 15 minutes before General Admission gates. However, this is subject to change. We recommend you check times closer to the event date to help plan your day.

For more information regarding gates open timings head to our Raceday Calendar.

Due to occupational health and safety regulations, under no circumstances will Members be permitted to enter the racecourse prior to the Members’ gate opening times. Members found on course prior to the official gate opening times may be asked to leave the course. Gate times will vary on feature racedays and during winter.

What should I do if I have lost my Membership card or car pass?

The loss or theft of Membership cards, annual guest cards and car passes must be reported to the Membership Department as soon as possible. A replacement fee of $30.00 applies to each lost Member card or annual guest card. The fee will be waived if a copy of a stolen property police report is provided.

Email: members@australianturfclub.com.au | Fax: (02) 9663 2754

If I forget my Membership card on a raceday, what should I do?

If you forget your Membership card on a raceday, you will be required to pay the racecourse entry fee and then proceed to the Raceday Ticket Office / General Office where you will be asked to provide suitable identification upon which a temporary Members’ ticket will be issued to you for the day.

Can I lend my Membership card to a friend or relative for the day?

No, Member cards are strictly non-transferable. Lending a Membership card to a non-Member is a serious breach of the Australian Turf Club policy and may lead to a review by the ATC Board of Directors’ of the Member.

Lending Member cards to others in order to purchase daily Members tickets is also prohibited under Club rules. See our Code of Conduct for more information.

Each ATC Member agreed to abide by club rules when signing the Membership renewal form, signature card or new Member application. Member cards discovered in use by any person other than the Member will be confiscated on the spot.

Is my Membership transferable to a relative if I no longer wish to be a member?

No, Memberships are not transferable and should you decide not to renew your Membership, your Membership account and all associated cards and passes will become inactive. In the event of the death of a Member it is incumbent on the next of kin to advise the Club in writing as soon as is practical. See our Club Rules and Code of Conduct.