Frequently Asked Questions
Everything you need to know to enjoy your unique Canterbury Park experience.
Frequently Asked Questions
When do gates open?
Gates for General Admission usually open an hour before the first race. However, these are subject to change. Closer to your raceday, we recommend you check your event on Raceday Calendar.
I’m driving in a mini bus, where can I park?
Royal Randwick and Rosehill Gardens:
Mini buses are allowed to park in the infield car park on all race days. Only vehicles under 3.4m in height can access this space, anything above cannot be accommodated for.
Canterbury Park:
Free unreserved parking is available for mini buses and is located just inside the track entrance off King Street.
Warwick Farm:
Mini buses can access parking via Gate C, off Hume Highway.
Are the races cancelled if it is raining or too hot?
Postponed racedays will be announced via ATC newsletters (bottom left hand corner to subscribe), Racing NSW, Sky Sports and the ATC website and social media channels before or on the day.
Due care and attention will be paid to the welfare of horses racing in extreme weather. Races may be postponed at the discretion of Racing NSW Stewards and the ATC if weather is deemed too hot or too dangerous.
Can I bring my own food to the races?
Patrons are not permitted to bring their own food and/or drinks on course.
Is there WiFi available?
Yes. Please take advantage of the FREE high capacity WiFi available at all ATC venues. Simply log in from anywhere around the course.
Are there parent facilities on course?
For the convenience of parents, there are parent facilities located at each course
Royal Randwick:
– Located in the restrooms between Gate B & C.
– Octagonal Bathrooms
– Ground Floor of QEII Stand.
Rosehill Gardens:
– Level 3, JR Fleming Grandstand (GA).
– Level 2, Members’ Reserve (opposite Members’ Concierge) inside the disabled toilet facility.
– Level 1, adjacent to the lift foyer.
Canterbury Park: Located in the disabled toilet facility, Ground floor, General Admission.
Warwick Farm: Located in the JHB Carr stand Ground floor.
Please seek assistance from our friendly staff if you require any assistance.
Where do I park at Canterbury Park?
There is free unreserved car parking available just inside the track entrance off King Street and the infield on selected days.
Members Reserved Parking is situated directly behind the grandstand, access via the King Street entrance. Relevant passes must be displayed.
Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.
How do I get to Canterbury Park?
For all information and options on how to get to Canterbury Park click here.
How do I contact Canterbury Park?
Phone: 1300 729 668 | Email: info@australianturfclub.com.au
Where can I view the horses from at Canterbury Park?
For information on where to view the horses from at Canterbury Park, click here.
Where can I find an ATM at Canterbury Park?
Member Reserve: Ground floor, adjacent to the escalators
General Admission Area: Ground Level, Public Area
See racecourse map for more information.
Are there cloakrooms available at Canterbury Park?
A Cloak Room is located on the ground floor of the Members Reserve and remains open for 30 minutes after the last Sydney race.
When is the night racing on at Canterbury Park?
At Canterbury Park we have Kia Friday Night Racing that runs on selected Friday nights from November to February. These race nights have free entry, food markets and free kids entertainment.
Can children attend racedays?
Yes, children under 18 years old can attend free of charge when accompanied by a paying adult.
Tickets do not need to be pre-purchased; instead collect a wristband at the gates.
How do I set up my new Member Portal account?
Click here to read our step by step guide to verify your email, create a new password and set up your Member Portal account.